0. OBJECT

These General Conditions regulate the acquisition of the products and services offered on the website www.bcnbeachvolleyacademy.com, owned by Barcelona Beach Volleyball Academy Esportiu (hereinafter, Barcelona Beach Volleyball Academy ).

The acquisition of any of the products and services entails the full and unreserved acceptance of each and every one of the General Conditions indicated, without prejudice to the acceptance of the Specific Conditions that may be applicable when purchasing certain products and services.

These General Conditions may be modified without prior notice, therefore, it is advisable to read their content carefully before proceeding to purchase any of the products and services offered.

1. IDENTIFICATION

Barcelona Beach Volleyball Academy , in compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, informs you that:

• Its corporate name is: Tūwā Global Services SL
• Its commercial name is: Barcelona Beach Volleyball Academy
• NIF B- 72463623
• DUNS number 47-136-7662
• Its registered office is at: Plaça Salvador Seguí, 13. 1-2 – 08001 Barcelona (SPAIN).

2. COMMUNICATIONS

To communicate with us, we offer you different means of contact that we detail below:

• Phone: 645469083.
• Email: hi@bcnbeachvolleyacademy.com.
• Postal address: Plaça Salvador Seguí, 13. 1-2. 08001. Barcelona.

All notifications and communications between users and Bcn Beach Volley Academy will be considered effective, for all purposes, when made through any means detailed above.

3. PRODUCTS AND SERVICES

The products and services offered, along with their main characteristics and their price, appear on the screen.

Barcelona Beach Volleyball Academy reserves the right to decide, at any time, the products and/or services offered to Clients. In this way, Barcelona Beach Volleyball Academy may, at any time, add new products and/or services to those currently offered. Likewise, Barcelona Beach Club reserves the right to withdraw or stop offering, at any time, and without prior notice, any of the products and services offered.

Once inside www.bcnbeachvolleyacademy.com, and to access the contracting of the different products and services, the User must follow all the instructions indicated in the purchase process, which will entail reading and accepting all the general conditions and particulars posted at www.bcnbeachvolleyacademy.com.

4. PURCHASE AND/OR CONTRACTING PROCESS

To make any purchase at www.bcnbeachvolleyacademy.com, the customer must be of legal age.

The steps to follow to make the purchase are:

1. 1- SELECT THE CHOSEN SERVICE OR PRODUCT.
2. 2 – PAY.
3. 3- WAIT FOR CONFIRMATION OR RECEIPT OF THE PRODUCT.

The contract will be archived in a private database.

It is also recommended that the client print and/or save a copy on a durable medium of the conditions of sale when placing their order, as well as the proof of receipt sent by Barcelona Beach Volleyball Academy by email.

BILLING

Along with your order, you will receive the corresponding invoice.

To this end, the client consents to said invoice being sent to him in electronic format. The client will receive it as long as he has previously requested it. Consent cannot be revoked.

5. DURATION, RENEWAL AND CANCELLATION OF THE CONTRACT

6. DELIVERY

PRODUCTS

The order will be delivered to the address designated by the client at the time of contracting according to the chosen modality.

The delivery scope includes the following areas: International.

SERVICES

The provision of the service will be carried out in the following way:

Once the person has been accepted as a member of the Barcelona Beach Volleyball Academy and confirmed their technical level and place in the academy, they are requested to pay for the course, training camp, subscription or association fee. From the moment of payment, the user can now have the contracted service until its completion (one-time, quarterly, or others). Once the contracted service ends or the season ends, it must be renewed again to be able to enjoy it again.

DELIVERY FORMS AND TIMES

1. Postal mail or collection at point of sale:

The delivery time will vary depending on the location and country of delivery.

The maximum delivery time is 30 days/s.

7. PRICES, EXPENSES AND TAXES

The prices of the products and services that are collected on www.bcnbeachvolleyacademy.com will be expressed in Euros unless otherwise stated and will be guaranteed during their validity period, except for printing errors and regardless of the destination of the order. .

PRODUCTS

The final prices of all products (and, where applicable, the final prices per unit of measurement, when mandatory) along with their characteristics, offers, discounts, etc., are reflected in each of the items that appear in the catalog of www.bcnbeachvolleyacademy.com.

• The products have VAT included.
• The VAT rate is 21%.

Product prices may vary at any time. In this case, the price to be applied will be the one in force on the date of placing the order. In any case, the final cost will be communicated to the client in the electronic purchasing process before he formalizes his acceptance.

SERVICES

The final prices of all services, along with their characteristics, offers, discounts, etc. are reflected in each of the services offered at www.bcnbeachvolleyacademy.com.

• The services do not have VAT included.
• The VAT rate is 21%.

Prices for services may vary at any time. In this case, the price to be applied will be the one in force on the date of placing the order. In any case, the final cost will be communicated to the client in the electronic purchasing process before he formalizes his acceptance.

8. PAYMENT METHODS

We put these payment methods at your disposal:

to. By credit or debit card

You can make the payment immediately through our Bank’s secure SSL payment gateway. If it is necessary to make any return or cancellation of the order, the amount will be refunded through the same payment card.

b. By Bank transfer

By deposit in cash or bank transfer in favor of: Entity: Banc de Sabadell. Account number: ES40 0081 0310 3700 0199 6506. You must indicate the customer’s name and order number at the time of making the transfer.

c. PayPal

Payment for the order will be authorized through PayPal, but no money will be withdrawn until PayPal verifies that it is correct. To do this, it will be essential to have a PayPal account.

Increase of 1.50? in national transactions and 3? in international operations.

9. RETURNS AND WITHDRAWAL POLICY

As established by the regulations, the consumer and user will have the right to WITHDRAW from the contract for a maximum period of 14 calendar days without having to indicate the reason and without incurring any costs, except those provided for in art. 107.2 and 108 of RD1/2007, of November 16, which approves the aforementioned text of the General Law for the Defense of Consumers and Users.

This right of withdrawal is not applicable to, among others:

• Provision of services already executed or begun.
• Contracts for the supply of products made in accordance with the specifications of the consumer and user or clearly personalized, or that by their nature cannot be returned or may deteriorate or expire quickly.
• Supply of sealed goods that cannot be returned for health or hygiene reasons.
• Supply of goods that have been mixed with others after delivery.
• Contracts for the supply of sound or video recordings, discs and computer programs that have been unsealed by the consumer and user, as well as computer files, supplied electronically, capable of being downloaded or reproduced immediately for use. permanent.
• The supply of accommodation services or services related to leisure activities, if the contract provides for a specific date or period of performance.

PRODUCTS

The client will have a maximum period of 14 calendar days from the day of receipt of the requested good or product to inform Barcelona Beach Volleyball Academy of their desire to withdraw from the contract.

Withdrawal implies that Barcelona Beach Volleyball Academy will proceed to refund the amount already paid by the client within a maximum period of 14 calendar days, following the same procedure chosen by the client for payment (provided that the product purchased is not within exceptions indicated above).

During this period, the consumer will inform the employer of his decision to withdraw from the contract by filling out the form found at the end of this document and sending it to the Barcelona Beach Volleyball Academy email address .

Barcelona Beach Volleyball Academy will communicate to the consumer on a durable medium an acknowledgment of receipt of said withdrawal.

To return a product, it is essential that it is in perfect condition and with its corresponding original packaging, with all its accessories and without having been used.

Once we receive your request, we will contact the customer to indicate the details of the return.

The customer will bear the costs of returning the goods.

OBSERVATIONS

The products may be replaced during the 2 weeks following the purchase if they are returned in perfect condition or it is proven that they suffered some defect or manufacturing-printing fault at the time of receipt.

SERVICES

The period to withdraw from the contract for the provision of services is 14 calendar days from the day the contract is signed, and the user must inform Barcelona Beach Volleyball Academy of their desire to exercise such right, which they may do by filling out the form provided. is located at the end of this document.

The exercise of the right of withdrawal gives rise to the suspension of the service.

Barcelona Beach Volleyball Academy will communicate to the consumer on a durable medium an acknowledgment of receipt of said withdrawal.

Withdrawal implies that Barcelona Beach Volleyball Academy will proceed to refund the amount already paid by the client within a maximum period of 14 calendar days, following the same procedure chosen by the client for payment (provided that the contracted service is not within the exceptions indicated above).

Once we receive your request, we will contact the customer to indicate the details of the return.

OBSERVATIONS

They are not returnable once they are purchased and are valid for the sports season (September to September).

10. CUSTOMER SERVICE AND COMPLAINTS

To file any complaint or claim with Barcelona Beach Volleyball Academy, the client must contact the customer service department either at the telephone number 645469083 or through the email address hola@bcnbeachclub.com.

In accordance with the EU Online Consumer Dispute Resolution and in accordance with Art. 14.1 of Regulation (EU) 524/2013, we inform you that the European Commission provides all consumers with an online dispute resolution platform that It is available at the following link: http://ec.europa.eu/consumers/odr/.

11. APPLICABLE LEGISLATION

The present conditions will be governed by current Spanish legislation.

The language used will be Spanish.

WITHDRAWAL FORM

For the attention of:

Barcelona Beach Volleyball Academy

Plaça Salvador Seguí, 13. 1-2 – 08001 Barcelona.

Telephone: 645469083

Email: hi@bcnbeachvolleyacademy.com

I hereby inform you that I withdraw from the sales contract entered into with you in relation to the following products and/or services:

CONSUMER DATA

Name and surname:

CIF/NIF/NIE:

Home:

Phone:

E-mail:

In ________________________ on _____ of __________________ of ______.

Signature:

CLAIMS FORM

For the attention of:

Bcn Beach Volley Academy

Plaça Salvador Seguí, 13. 1-2 – 08001 Barcelona.

Telephone: 645469083

Email: hi@bcnbeachvolleyacademy.com

REASON FOR CLAIM:

CLAIMANT’S DATA

Name and surname:

CIF/NIF/NIE:

Home:

Phone:

E-mail:

In ________________________ on _____ of __________________ of ______.

Signature: